Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your service must be unused completely.
Several types of services are exempt from being returned (like demo sessions of yoga trainer, Sessions missed by yourself).
Additional non-returnable services:
- Yoga Teacher Training Courses
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted: (if applicable)
Yoga service of providing personal trainer (in case of part of service is used)
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned request. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale services (if applicable)
Only regular priced services may be refunded, unfortunately sale services cannot be refunded.
Exchanges (if applicable)
If you need to exchange it for the same service, send us an email at email@example.com.